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Effective Date: March 2016


  1. This Privacy Policy applies to use of the SkySilk Website as well as SkySilk Products and Services ("SkySilk Offerings"). Your privacy is important to us and is an integral part of our business. This Privacy Policy will explain what personal information is collected when using our Website and all of its functions, and what is done with such information.
  2. This Privacy Policy is referenced in, and subject to the SkySilk Terms and Conditions. By using or navigating this Website ("Website"), or otherwise using any of its functions, you acknowledge that you have read, understand and agree to be bound by this Privacy Policy, as it may be modified from time to time. If you do not agree with any term of this Privacy Policy, do not access or otherwise use this Website or any of its corresponding functionalities.


  1. We are not in the business of selling your information to others and only share customer information as described in this Policy Agreement. When you use our Website, create a SkySilk Account, or perform a transaction with us, the personal information you provide (such as your name, address and email address) is collected by us and/or our Third Party Service Providers (defined below). From time to time, additional personal information (such as transaction location, purchase activity, and rewards redeemed) may be generated from your use of the service and collected. The information listed above will be collected so that we can provide you with fully functioning products & services, and so we can better understand our customers.
  2. When using this Website, aggregate technical information (such as IP addresses, screen resolution, browser language, etc.) and anonymous demographic information (such as your postal or zip code, the web site that you came from, etc.) may be collected by us and/or our Third Party Service Providers. Such aggregate technical information is used to better understand your needs and to provide you with an optimal online experience. We do not sell, rent, or trade consumer personal information to third parties other than as described in this Privacy Policy.


  1. By agreeing to this Privacy Policy and/or signing up for a SkySilk Account or performing any transaction with us, you consent to our collection and use of your information as described in this policy. Further, you represent that you are at least 18 years of age. You also consent to us disclosing your personal information to our Third Party Service Providers (see DISCLOSURE section) as well as consent to our Third Party Service Providers collecting and using your information in the manner described in this Privacy Policy. Please note that some of our Third Party Service Providers are located in other countries and, as such, are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries.
  2. If after you opt-in, you change your mind, you may withdraw your consent by contacting us to request the deletion of your skysilk account at [email protected].


  1. Customer Data that SkySilk processes on your behalf may be transferred to, stored, and processed in locations throughout the United States and Canada where SkySilk, its affiliates, or subcontractors maintain facilities. You hereby grant SkySilk authority to make any such transfer of Customer Data to any location in the United States and to store and process Customer Data for the purpose of providing SkySilk Offerings.


  1. You are allowed access to a broad range of information about your account and your interactions with SkySilk.com for the purpose of viewing, editing, or updating that information. This includes access to up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, rewards account information, and general communications); payment settings (including credit card information and promotional certificate and gift card or rewards points balances); e-mail notification settings (including Security Alerts and newsletters); and social features of our Website.


  1. We may disclose all or part of your personal information if we are required or permitted by law to do so, or if you violate our Terms of Service. We may also disclose all or part of your personal information to our employees, agents, affiliates and certain companies and/or individuals performing functions on our behalf (collectively, "Third Party Service Providers"). These Third Party Service Providers will have access to personal information only when it is required for performing services necessary for the administration/functionality of this Website as well as of its functions. Examples of the need for personal information include but are not limited to the following: fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.Third Party Service Providers may not use personal information for other purposes. In certain instances, our Third Party Service Providers may collect such information directly.


  1. SkySilk may use cookies (small pieces of data a website will request your browser to store on your computer or mobile device) or similar technologies to provide you with our Online Services. In addition to cookies, SkySilk may allow trusted Third Party Service Providers to set cookies when you visit the SkySilk Website. Most browser settings will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. However, choosing to disable or refrain from accepting new cookies may impact your use of our Online Services. Because cookies allow you to take advantage of various SkySilk Website features, we recommend you leave them turned on.


  1. SkySilk is committed to helping protect the security of your information. We take commercially reasonable and appropriate precautionary, technical, and organizational measures to protect your information against accidental loss, destruction, unauthorized disclosure/access or unlawful destruction.
  2. Commercially reasonable precautions include physical, electronic and managerial measures to safeguard and secure any personal information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any personal information you submit online, which you do at your own risk.


  1. SkySilk reserves the right to modify this Privacy Policy at any time. If SkySilk makes any material changes to this Privacy Policy, SkySilk will notify you by posting both a notice and the modified Privacy Policy on the SkySilk Website. We strongly encourage you to check this page periodically for any changes.


  1. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at [email protected].
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